Returns

We stand behind every product we sell. If, for any reason you are not 100% satisfied with your purchase, return it within 15 days and we will exchange it or refund the purchase price, whichever you prefer. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered. For your security we recommend that packages be sent with a carrier that can insure the package.

Please note: Unless the item is defective, you are responsible for shipping costs back to our warehouse. We do not accept items that have been damaged or soiled.

To return an item you first need a return authorization number. To receive your RA number please fill the form below or contact us at 1-877-783-8838.