GENERAL RUG CARE
The very first thing we recommend is purchasing an under pad to put underneath your rug. This will keep your rug from sliding around, which can cause premature wear, and will help retain its original appearance longer. At Imperial Carpet & Home, you can purchase the best quality under pad at a very reasonable price.
Rotating your rug periodically can help maintain the original shape of your rug. Over the years, high traffic can create uneven wear on a rug.
Vacuuming is the best way to remove every-day dirt and dust. (Special care should be taken in the fringe area as vacuuming with a beater bar can catch and pull the fringe, causing separation.) In the first year after bringing home your new rug, we recommend vacuuming at least two or three times a week to remove the excess fuzz that accumulates on the rug surface. This fuzzing is perfectly normal and in no way shortens the life of the rug. It is merely the result of loose fibers created during the weaving process. After the first year, how often you should vacuum depends on how much traffic there is over the rug. In highly traveled areas, you may need to vacuum as often as once a day to keep soil from accumulating.
We suggest you send your rug to a reputable professional who is accustomed to cleaning rugs of this quality when your rug appears dirty or has set-in stains. In-home cleaning is not recommended, though we do suggest taking immediate action in the case of spills to lessen stains. Imperial Carpet & Home provides professional rug cleaning service. Please call our sales representatives for further details.
IMMEDIATE ACTION ON SPILLS
Natural wool fiber sheds liquid spills, so quick action offers the chance of preventing a stain. The following action will help you prevent stains from setting in.
Action 1: Never rub a spill. You will only force the spill deeper into the fibers and possibly ruin the nap of your carpet.
Action 2: Except for latex paint spills, remove any solids using a spoon or blunt knife. Work from the edge of the stain inward, scraping in the direction of the pile whenever possible. Latex paint, which solidifies on rubbing, should be rinsed with large amounts of water, then gently blotted with white paper towels or napkins.
Action 3: Press absorbent white paper (paper towels, tissue, napkins, etc.) gently on the stain and repeat until as much moisture as possible is absorbed.
Action 4: Try to remove any residual stain with a little lukewarm (not hot) water containing a small amount of carpet shampoo or mild dish-washing liquid and pure white vinegar.
Action 5: If water fails, the next step is solvent. *Before attempting to clean, always test the effect of the solvent by applying a few drops to an unseen area of the rug, then blotting with a clean white tissue or paper towel. Any solvent must be used sparingly, and according to manufacturer’s suggestions.
Action 6: Apply the solvent directly on the stain and work gently with a spoon handle. Blot out quickly and gently with absorbent white paper until as much moisture as possible is absorbed. Repeat the process until the stain is removed, never over wet the stain. This can cause rings on your rug, and some solvents can damage the latex-coated backings.
Action 7: If it is not possible to use solvent, greasy stains may be removed by placing an absorbent white paper on the stain and ironing the paper for a few seconds. This will soften the grease, which is then absorbed by the paper.
Action 8: Never walk on a moist area of your rug, as this can distort the pile. A hairdryer can be used to accelerate drying of moist spots.